Frequently Asked Questions

Tenant billing software is a term used for programs that digest tenant submetering data, and automatically generate invoices for tenants when the billing period ends.

Utility submetering systems read, organize and generate bills for tenants based on their individual utility consumption as measured by submeters.

RTEM stands for Real Time Energy Management systems, which continuously collect live and historical performance data through a cloud-based platforms.

Reactive maintenance are repairs that are completed after equipment has already broken down.

PropTech, also known as CRE tech or real estate technology, refers to a range of technologies changing the way professionals research, rent, buy, and manage properties.

Predictive maintenance (PdM) is a proactive maintenance strategy to reduce the likelihood of equipment failures by forecasting when issues might occur and addressing them systematically.

Predictive analytics encompasses a variety of statistical techniques from predictive modeling, machine learning, and data mining that analyze current and historical facts to make predictions about future or otherwise unknown events.

Phase unbalance of a three-phase system exists when one or more of the line-to-line voltages in a three-phase system are mismatched.

Due to the complexity of energy pricing, two identical buildings can consume the same amount of energy but have wildly different utility bills. As a result, operators often have trouble understanding peak demand charges.