WORK ORDER MANAGEMENT & PREVENTIVE MAINTENANCE
Prevent tenant complaints, loss of knowledge, & equipment breakdowns instead of reacting to them
The only platform with everything you need to tackle issues fast, centralize repair history and equipment info, maximize the quality of your preventive maintenance, and monitor equipment health to prevent breakdowns.
Enertiv is for you if:
You want a robust preventive maintenance tool that goes beyond basic checklists
You know that your maintenance tool lives and dies with
your onsite operators and prioritize fast adoption
your onsite operators and prioritize fast adoption
You don’t settle for a fix-it-when-it-breaks approach and
want to prevent breakdowns to extend equipment lifespan
want to prevent breakdowns to extend equipment lifespan
Protecting assets for CRE owners, operators, and private equity firms
Everything your operators
need at the palm of their hands
Enertiv surveys your buildings and creates a digital repository of all your equipment from HVAC systems to RTUs and assign each one a QR code. Operators can access maintenance records, best practices, checklists, and manuals for every piece of equipment with a quick scan using the Enertiv mobile app.
Equipment Details
At a glance, operators can see the equipment’s type, model number, and attached warranties and service agreements
Repair History
Operators can access a detailed repair history for any equipment by scanning its QR code, showing service dates, specific tasks performed, and technicians involved.
Preventive Maintenance Checklists
Your operators get access to checklists for any tasks based on our extensive library of best practice templates, all ASHRAE-compliant and customizable to your specific frequency, standards, equipment,
and properties.
and properties.
Manual and Part Lists
We source O&M manuals and parts lists for you and attach them to their respective equipment. So your operators have detailed instructions on hand to keep your assets in peak condition or know which parts to order without having to look for them.
Work Orders
The Enertiv mobile app issues work orders through a checklist system and tracks your staff’s performance. Performance is then converted into scores that reflect the speed of ticket resolution and compliance rate, offering a bird’s eye view of maintenance performance by property.
Protect against turnover, eliminate loss of knowledge, & onboard new operators fast
By centralizing information on how your equipment operates, routine checks, repair histories, and best practices, Enertiv helps you onboard new staff, protects your assets by preserving critical knowledge, and ensures continuity and high standards despite varying skill levels, staff turnover, or no direct oversight.
Fast-track adoption by
making the lives of your operators easier
With quick access on the field to step-by-step instructions for any task on any piece of equipment and repair history, your operators will know exactly what they have to do and when without wasting time searching and calling.
Maximize the quality and consistency of preventive maintenance
Protect your assets by automating schedules for mechanical rounds and preventive maintenance for large-ticket items.
Operators automatically get step-by-step instructions for any task or piece of equipment to make sure your maintenance meets manufacturers' expectations and industry best practices.
Operators automatically get step-by-step instructions for any task or piece of equipment to make sure your maintenance meets manufacturers' expectations and industry best practices.
Deliver a concierge-level service with a tenant portal
Provide tenants access to an easy-to-use portal where they can submit tickets, attach pictures, track progress, get updates, and chat directly with your team - ensuring fast communication and issue resolution.
Avoid expensive repairs and concessions with real-time equipment alerts
By monitoring your equipment, Enertiv detects issues and alerts your team so they can proactively resolve problems without needing to constantly monitor a BMS - preventing failures, costly repairs, and customer issues.
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Frequently asked questions
How can tenants report issues?
Do they need to register on the website?
Do they need to register on the website?
Ticketing is done through our web-based platform. During the onboarding process, property managers are encouraged to provide their rent roll or tenant roster, and our team will send out invitations to the platform.
Although the system operates via a web-based interface, it's designed to be fully accessible and responsive on both desktop and mobile devices, ensuring convenience for all users.
Although the system operates via a web-based interface, it's designed to be fully accessible and responsive on both desktop and mobile devices, ensuring convenience for all users.
Can tenants submit work orders for issues unrelated to specific equipment, like spills?
It’s determined using a combination of manufacturer data and physical assessments. Initially, this date is set using the equipment's nameplate details, including its year of manufacture, expected lifespan, and typical replacement dates to provide a baseline for its useful life.
We supplement this with irreplaceable insights from physical assessment to accurately gauge the equipment's real-world condition, ensuring a balanced approach to determining the replacement timeline.
We supplement this with irreplaceable insights from physical assessment to accurately gauge the equipment's real-world condition, ensuring a balanced approach to determining the replacement timeline.
Can Enertiv automate tasks unrelated to tenant work orders, like reporting for a property with a septic system?
We source budget-related data through a collaborative process involving our customer support team and your property management teams.
It begins with an inventory of your equipment and includes facility condition assessments and projections of the equipment's useful life. Additionally, we'll import any existing capital plans from your spreadsheets into Enertiv. This data forms the basis for refining our budgeting approach together.
It begins with an inventory of your equipment and includes facility condition assessments and projections of the equipment's useful life. Additionally, we'll import any existing capital plans from your spreadsheets into Enertiv. This data forms the basis for refining our budgeting approach together.