
Maximize utility costs recovery from tenants without manual work or mistakes.
Generate flawless bills and provide tenants direct access to billing history. Everything is automated, backed by an AI-enabled QA process, and validated by experts at every step.

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CASE STUDY
How class A office building increased recovery from tenants by $100,000 using Enertiv
We deliver tenant bills up to 15x faster than the industry average
Get accurate tenant usage no matter what submeters you have in place
Whether you have old meters, no meters, existing meters, Enertiv has all scenarios covered to get you accurate tenant usage. We’ll work with you to identify the most cost effective strategy to meet your billing goals

Integration with
existing submeters

Submeters
deployment

Digital meter reads
with QR scanning
With Enertiv, property teams simply log in, review the auto-generated bill set, and approve - all in one place

Our bills are different
They not only help with recovery but can unlock savings with tenant sustainability insights
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- Shows energy use trends and recent changes
- Month environmental impact in CO2 emissions, gasoline equivalent and household usage
- makes energy data tangible for tenants
- Peer benchmarking
- Efficiency insights


Maximize tenant trust by providing access to the clear billing history
Tenants can access a self-serve portal to understand their billing history, consumption, and environmental impact, virtually eliminating disputes over charges.

Get visibility on tenant consumption and cost recovery
At a glance, rank which tenants are using the most and the least, monitor changes in billing patterns and assess recovery performance at specific properties and across your portfolio.

Avoid unnecessary costs from vacant spaces
Our utility billing experts pinpoint vacant units and send you insights to turn off utilities or assign them to active tenants so you can avoid paying for unused utilities.







We integrate with your Property Management System
Other Enertiv solutions that may be of interest:
Equipment and BMS Monitoring
We collect data from your equipment via integration with your BMS system or through low-cost submeters that can supplement BMS data or provide monitoring where no BMS exists.
By collecting real-time data on equipment performance and energy usage, we deliver insights that help reduce operational costs and prevent failures.
Ideal for assets with centralized HVAC systems.
Energy & ESG
Get the most out of your data and put it to work for sustainability reporting and compliance.
Automatically sync it with Energy Star through a two-way integration and generate GRESB-ready reports
Frequently Asked Questions
These bills instruct tenants to make their payments directly to the management company. This ensures that all billing communications and payment instructions are clear and centralized.
Each month, you'll receive an email notification with a link to review your water bills in our portal. Here's how it works:
- Notification: You'll get an email that your bills are ready for review, with a link to the bill set.
- Review: Use the portal to sort through bills and check for any significant changes in tenant usage, especially for move-ins or move-outs.
- Approval: Click the "approve" button in the portal. If there are discrepancies, you can send the bills back to the billing office with notes for corrections.
- Distribution: You can set up an automatic trigger to distribute bills upon approval or choose a specific day, like the last day of the month, to send them.
We have two options for onboarding:
- Letter of Authorization (LOA): We can send you an LOA to sign if required.
- Direct Login Submission: We can set you up in our software, allowing you to submit your logins directly through our portal. This eliminates the need to email forms.
We subcontract licensed electricians, but if you have a contractor familiar with the property, we’re happy to work with them. If not, we’ll handle everything.
If a submeter stops sending data, our system flags it right away. Our maintenance team monitors all meters in real-time, so if there’s an issue—like data spikes or network problems—they get alerts and start investigating. Most issues can be fixed remotely, but if the problem lasts for several hours, we dig deeper. If repairs are needed, we’ll take care of them according to your maintenance plan.
We offer two models:
- Turnkey Model: The hardware and meter costs are included in your annual subscription. We handle all maintenance, repairs, and replacements at no additional cost.
- Basic Essentials: You pay a one-time hardware cost. If maintenance or repairs are needed, we issue a change order and handle it as needed
Ready to dive deeper and get a custom business case built for you?
software questions